General
Delivery Times & Rates
We can deliver anywhere in the UK and Northern Ireland (unless otherwise stated) as well as the Channel Islands and the Republic of Ireland. For these areas, please call us direct for delivery times and rates
All delivery times quoted are subject to stock availability and delivery location.
Delivery times quoted can vary depending on stock availability and delivery location. Most UK stock items are shipped on a 1-3 day courier service. Please contact us directly for delivery times and rates for specific items.
In all cases, you will be contacted to arrange a suitable delivery date as soon as stock is ready to be dispatched, unless a delivery date can be confirmed at the time of the order.
Installation & Service
Flexiheat UK are a supply-only company and do not install or commission the products we sell .
Most of our products are easy to install and can be fitted by any competent heating engineer.
If the product is gas-fired, then the engineer should be Gas Safe approved for the appropriate kW rating and gas type – find your local gas safe engineer via this website – Gas Safe Register.
If your appliance is oil-fired, then the installer should be OFTEC approved – find an oil-qualified engineer here – OFTEC website
For any technical information, we can provide technical manuals and guidance from the outset
Do you have a registered company address?
Company’s place of registration: Flexiheat UK Ltd ,133 Barrack Road, Christchurch, Dorset BH23 2AW
Company’s registered office address: Flexiheat UK Ltd, Unit 49 Azura Close, Woolsbridge Industrial Estate, Three Legged Cross, Dorset BH21 6SZ
Company’s registered number: 236 9061 01
Telephone number: 01202 822221
Email address: sales@flexiheatuk.com
What is your refund policy?
Our refund policy can be found here: Flexiheat return and refund policy
